Tenants and mortgages

HM Government COVID-19 guidance for renters and homeowners


***Please find below a summary of the key points from government guidance. However, be aware this information was last updated on Monday 23rd March. While it will be updated as and when there is new information, please bear in mind that it may be out of date by the time of reading and you should always check the government's live guidance.***


Homeowners and mortgages

For those in difficulty due to Coronavirus, HM Government are introducing a three-month mortgage holiday, so that people will not have to pay a penny towards their mortgage while they get back on their feet. Please contact your mortgage provider directly.



You can read further government guidance for tenants here and here.

The government has also introduced a complete ban on evictions and additional protections for tenants.

The 3 month mortgage payment holiday will be extended to landlords whose tenants are experiencing financial difficulties due to coronavirus. This will alleviate the pressure on landlords, who will be concerned about meeting mortgage payments themselves, and will mean no unnecessary pressure is put on their tenants as a result. Please contact your landlord directly.

At the end of this period, landlords and tenants will be expected to work together to establish an affordable repayment plan, taking into account tenants’ individual circumstances.

The government is increasing housing benefit to cover more local rents and Universal Credit too.


Page last updated 23rd March 2020.